Delivery & Returns

  • Delivery

  • UK Mainland Delivery

    Free UK delivery on all orders over £50 - UK courier tracked and signed for.

    Small items £2.95 - Royal Mail

    Large items £4.95 - Royal Mail - UK courier tracked and signed for.

  • Northern Ireland, Scottish Highlands & Islands, Isle of Man, Isle of Wight, Scilly & Channel Isles

    Small items £2.95 - Royal Mail

    Large items £22.95 - UK courier tracked and signed for.

    Size of order is calculated upon checkout. If purchasing from any of the above you must select this postage option. Selecting a mainland UK delivery method will result in your order being cancelled as we will request that you repeat the order for the correct delivery method.

  • Mainland Europe Delivery

    European Delivery rates are calculated upon checkout.

  • Rest of the World

    Please email us at general@haws.co.uk to enquire about shipping rates.

  • Returns

  • How to return your product

    Customers have up to 28 days from the date of order to request a full refund or exchange. Please contact us by calling +44 (0121) 420 2494 or email general@haws.co.uk to request a return.

    We will then ask you to post the items back to us in their original condition and packaging. Haws is not responsible for any items lost in the post, so please ensure that you send via a tracked method.

    Once your items are received we aim to refund or exchange within 5 working days. You will receive an email notification to let you know when the refund has been processed or when a replacement product has been dispatched.